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英文工作环境下的高效沟通 Effective Communication in English

Course: Effective Communication in English

课程名称: 英文工作环境下的高效沟通

时长/Duration: 1 day, 9:00-17:00/1天,9:00-17:00

语言/Language: EN/CN

 

Introduction

Possessing good business English communication skills not only enhances employees' professional qualities but also helps companies reduce communication costs and facilitate more collaboration opportunities. Distinguished from traditional business English courses that solely focus on the language itself, this course begins with the practical application scenarios of workplace English communication. Through interpreting practical business English skills and engaging in real-world workplace exercises, it helps learners communicate more confidently, clearly, and efficiently in various business English work situations.

 

课程简介

拥有良好的商务英语沟通能力不仅可以提升员工的职业素养,而且可以帮助企业降低沟通成本,促成更多合作机会。区别于传统商务英语课程仅关注语言本身,本课程从职场英文沟通的实际应用场景出发,通过实用的商务英语技巧解读与实际工作场景演练,帮助学员在不同的商务英语工作场景中更加自信、清楚、高效地沟通和表达。

 

Target Audience

Professionals who need to use English frequently at work, or have a desire to improve their business English.

 

目标学员

需要在工作中经常使用英语,或者有提升商务英语能力需求的职场人士。

 

Objective

At the end of this session, participants will:

• Master communication skills for oral business English

• Master communication skills for written business English emails

• Master common techniques for dealing with business English scenarios

• Achieve visible on-the-spot improvement

 

课程目标

在课程结束时,学员将能够:

• 掌握商务英语口语沟通技巧

• 掌握商务英文邮件沟通技巧

• 掌握常见的商务英语场景应对技巧

• 实现肉眼可见的现场提升

 

Course Outline

Master Cross-Cultural Communication

5 major aspects of cross-cultural differences

Typical characteristics of business communication in different countries

4 breakthrough points in cross-cultural business communication

• Principles of Business English Expression 

Authenticity

Tact and politeness

Avoiding Chinglish (Chinese-style English)

Exercise: Use the above principles of expression for  exercises

• Business Oral Expression Techniques

Efficient listening

Effective responses

Making full use of non-verbal information

Exercise: Use the above skills for on-site interactive exercises

• Business Email Writing Techniques

6C principles of English email

Common frameworks for writing English emails

How to make the other party willing to read your email

Exercise: Complete an efficient business email based on a topic

Common English Communication Skills in Workplace Scenarios

Work reporting

Small talk

Exercise: Simulated exercises for each of the above workplace scenarios

 

课程大纲

• 掌握跨文化沟通

跨文化差异的5个主要方面

不同国家商务交流的典型特征

跨文化商务沟通的4个突破点

• 商务英语表达原则

地道

委婉和礼貌

避免中式英文

学员练习:使用以上表达原则进行现场练习

• 商务口语表达技巧

高效倾听

有效回应

充分利用非语言信息

互动练习:使用以上技巧进行现场互动练习

• 商务邮件写作技巧

英文邮件的6C原则

常用的英文邮件写作框架

如何让对方愿意读你的邮件

实操练习:根据某个主题完成一封高效的商务邮件

• 常见英文工作场景沟通技巧

工作汇报

茶水间聊天

实操练习:针对以上每个工作场景的模拟练习

 

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